If you’ve visited our antiques and home accessories online store recently, you know that EuroLuxHome.com now has a snazzy new Chat function! This means you can send a quick text message through Chat to ask a question about any of the products for sale on our site, or ask if we are going to have a specific type of item in stock soon.
We frequently ship new containers of antiques from France and other parts of Europe, so if you get in touch and we have something suitable on its way, we might be able to give you the first scoop!
When you phone, email or use the Chat function to have a conversation with us, the person at the other end is usually me, Aimee. (Sometimes our many dogs and cats like to lend a helping paw too, but their typing isn’t quite fast enough for Chat yet!)
Greg often joins in on Chat too – he is the technical wizard in our family business, so if you send a Chat message, it’s just as likely to be him replying as me because he loves using Chat! Either way, we will do our best to help you, whether you are asking about one of our new pieces of hand-crafted, antique-inspired furniture or a century-old piece that Greg and I found in an antiques market in Paris and shipped back to the USA.
We pride ourselves on our high level of customer service. We get 100% positive feedback and very high positive marks on all the major sites where we sell, such as eBay and Chairish. We also have the Best of Houzz awards for customer satisfaction and service for several years.
Our goal is to keep to that high standard and improve our customer service even more, making life easier for customers to find the perfect antique furniture for their home, the ideal vintage home accessory or the newly crafted piece of furniture of their dreams, something that will maybe become a family heirloom. So now our website offers Chat!
Customers who have used it tell us that they love the Chat function! Everybody is multi-tasking these days so they can have a conversation with us about a piece while also doing other things. And if we need to leave the phone for a minute to research an answer for them or measure some specific dimension of a piece, they can carry on doing something else with their time till we return to Chat.
The only thing we can’t really do is give appraisals. If you have a piece that you want to sell, then read my blog post How to Sell Antiques and Vintage Items. We usually direct people to Worthpoint.com to find out the value of a piece.
So, whether you phone us on our toll free number: 866-602-9394 or email us or or hop over to the website at EuroLuxHome.com to use the Chat box to ask your question… give in to temptation and get in touch! We’d love to help!
Aimee owns EuroLuxHome.com with her husband and best friend, Greg. Aimee sources amazing antique furniture, vintage lighting, & high-quality reproduction furniture to help her customers decorate their homes in a unique way. She loves her 8 (you read that right) fuzzy children and is renovating a 1920s bungalow in South Carolina. Find us on Facebook or connect with EuroLux on Google+. Or you can sign up here to receive this blog in your inbox.